Air Canada
Air Canada (English/French: Air Canada， Air Canada is the flag carrier of Canada and also the largest airline within Canada. Air Canada is one of the founding members of Star Alliance, headquartered in Montreal, Quebec, Canada. The main hub airports of Air Canada include Toronto Pearson International Airport, Montreal Trudeau International Airport, Vancouver International Airport, and Calgary International Airport.
Starting from January 3, 2025, Air Canada will require passengers who purchase the lowest priced or basic priced tickets on certain routes to pay for checked in baggage that originally met the standards upon boarding.
Here’s the translated version of the Air Canada Usage Guide, combining official policies and practical tips:
1. Flight Booking & Discounts
Official Website vs. Third Parties: Compare prices on Air Canada’s official website or platforms like Expedia/Booking.com, which often offer limited-time promotions.
Seat Selection: Seat pre-selection may incur fees during booking. Changing to free standard seats or upgrading to preferred seats might also require payment.
2. Baggage Policy
Carry-On Luggage: Must comply with size/weight limits. Prohibited items include knives and liquids exceeding volume limits.
Checked Baggage: Use the online baggage calculator to check free allowances. Excess baggage incurs additional fees.
Children’s Luggage: Families can request adjacent seats for children under 14 for free. Those traveling with children under 6 receive priority boarding.
3. Boarding Process
Online Check-In: Free check-in opens 24 hours pre-departure. Late seat selection may cost ¥100–500 RMB.
Self-Service Baggage Drop: Use airport kiosks to scan passports, print baggage tags, and send luggage via conveyor belts.
Security Screening: Remove boots for inspection. Domestic flight security procedures align with standard practices.
Priority Boarding: Families with children under 6 can board early between Zones 2 and 3.
4. In-Flight Services
Meals & Drinks: Complimentary beverages on domestic flights; international flights include three full meals.
WiFi & Charging: Paid WiFi available on select flights (purchasable post-Seoul). USB ports and power outlets provided (may be loose).
5. Transfers & Immigration
Connecting Flights: For international-to-domestic transfers in Canada, collect checked luggage to clear customs before rechecking.
Documentation: Complete customs declarations onboard. Prepare ArriveCan, COVID-19 test results, and other entry documents.
6. Flight Status & Support
Flight Tracking: Check real-time updates on delays, cancellations, or baggage status via Air Canada’s website.
Baggage Claims: Submit compensation requests online for delayed, lost, or damaged luggage.
7. Special Assistance
Pregnant Passengers: Travel permitted up to 36 weeks without complications; carry a doctor’s certificate for verification.
Family Services: Priority assistance and accessible facilities available at airports; confirm needs with customer service in advance.
Combining Air Canada’s official guidelines and traveler insights, this guide aims to streamline your journey planning. Safe travels!